Get in touch.
We read every email a human sends.
Questions about your account, billing, the iOS app, security disclosures, or how to do something in BizPass — send them here.
A few things people often ask
I need a refund
If you subscribed to Pro on the web in the last 14 days, email support@bizpass.co and we'll refund the most recent payment. For purchases made through the Apple App Store (Advanced or in-app Pro), Apple handles refunds — request one at reportaproblem.apple.com.
I want to delete my account
Open the BizPass iOS app → Settings → Delete Account. Or sign in to the web dashboard and use Settings → Delete Account. If anything goes wrong with that flow, email support@bizpass.co and we'll wipe everything manually.
How do I revoke a share I sent out?
From the iOS app: My Cards → tap the card → Shared Cards → swipe the share → Revoke. From the web dashboard: Shared Cards → click the share → Revoke. The URL stops working for new visitors immediately.
What's the difference between Advanced and Pro?
Advanced is a one-time iOS unlock ($19.99) that gives you the layered editor and premium templates. Pro is a subscription that adds cloud sync, analytics, the web dashboard, unlimited cards, and survey collection — billed monthly or yearly via the App Store or Stripe.
Can I use BizPass for a team?
Team and organization features are on the roadmap but not generally available yet. If you'd like early access for your team, email support@bizpass.co with how many seats you'd want and we'll see what we can do.
Is my data sold to advertisers?
No. See the Privacy Policy for the full list of who sees your data and why. The short answer is: only the service providers we use to run the product (Google, Stripe, Apple) ever touch your data, and never advertisers or brokers.
Press, partnerships, or something else?
Send it to support@bizpass.co with a clear subject line and we'll route it.